Introduction
G’day, everyone! This is the team at Tommy Sugo, and if you’ve been feeling a bit stuck when it comes to your NDIS plan and weeknight dinners, you are absolutely not alone. We hear you! We know that navigating the National Disability Insurance Scheme can sometimes feel like a full-time job. Finding great support is one thing, but finding truly delicious, ready-made meals that tick all the boxes and don’t make the claims process a headache? That’s the real golden ticket.
Here in Perth, we reckon you deserve food that is genuinely exciting and makes you feel good. Food that saves you time without sacrificing quality. That’s why we’ve worked hard to make sure our service slots right into your NDIS plan, giving you total freedom to choose.
We might not be officially registered with the NDIS, but we’re here to tell you that doesn’t stop us from serving up a delicious solution! We are proud to offer an easy, stress-free way to get amazing food using your plan funds. When you look for the top NDIS service provider Perth-wide, we want you to know you have a choice that’s flavour-focused and customer-first.
Critical Takeaways: Your Dinner Solution, Sorted!
- We Can Invoice You! Tommy Sugo provides NDIS-compliant invoices that are specifically structured to make it easy for you to claim reimbursement.
- No Registration, No Worries: You don’t need to use a registered provider for meals. We sell to NDIS participants using self-managed or plan-managed funds.
- Perth Focused: We are locals! Our meals are prepared and delivered right here in Western Australia.
- Real Food: Say goodbye to bland, factory-made food. Our focus is on authentic, joyful cooking.
- Maximum Refund: Our detailed invoices help ensure you get the maximum eligible refund back from the NDIS.
The Tommy Sugo Difference: More Than Just a Meal
We started Tommy Sugo because we love food. We believe that everyone deserves to eat well, no matter how busy or tricky life gets. For too long, ready-made meals- especially those linked to support services- have had a reputation for being a bit… dull. We decided to change that. When you’re scouting for a reliable NDIS service provider Perth has to offer, you’re looking for quality. That’s our specialty.
Real Food, Real Flavour: Ditching the Bland
Our kitchen operates on a simple principle: if we wouldn’t serve it to our own family, it doesn’t leave the building. We use high-quality ingredients to create proper, satisfying meals. We don’t mess around with artificial flavours or unnecessary preservatives. We focus on vibrant, authentic recipes that taste just like home-cooking, only maybe a bit better!
Our Story: Why We Care
The Tommy Sugo team understands that time is precious. Meal preparation can be one of the biggest daily hurdles. If your NDIS plan is all about giving you more control and simplifying your life, your dinner should follow suit. Our goal as a NDIS service provider Perth is to take the stress out of the kitchen so you can spend time on things you enjoy.
Hand-Made Quality, Delivered to You
Everything we make is prepared with a touch of care. Think of us as your culinary support crew. We’re not a massive, soulless production line. We are a team of cooks who genuinely care about the meal that lands on your plate. We flash-freeze our food to lock in all the goodness and flavour, making the quality surprisingly fresh once reheated.

Making NDIS Claims Easy (Even Though We’re Not Registered)
This is the big one, and it’s where we shine. The question we get all the time is: “Can I use my NDIS funding for your meals?” The short answer is a resounding yes! Here’s the important bit: the NDIS allows participants to purchase products and services from businesses that are not officially registered, as long as the participant is self-managed or plan-managed. This means we can still be counted among your preferred NDIS service provider Perth.
What it Means to be ‘NDIS-Compliant’ (Our Way)
Being NDIS-compliant, in our case, means our invoicing process aligns perfectly with the scheme’s requirements. We know exactly what information the NDIS needs to see on a document to process a claim without a fuss. As an NDIS service provider Perth, we structure the bill to clearly detail the product, the cost, and the purpose, making it easy for you or your Plan Manager to identify the eligible support component.
Your NDIS Invoice, Sorted
When you order from us, you don’t just get a normal receipt. You get a specially formatted invoice. We make sure it includes all the necessary details: our ABN, the date of the purchase, a clear description of the meals as a ‘Preparation and Delivery of Ready-Made Meals’ support, and the cost breakdown. It takes the guesswork out of the paperwork.
Getting the Maximum Refund Possible
Because we’ve refined our invoicing process to match NDIS expectations, we help you avoid those frustrating delays or rejections. The clearer the invoice, the smoother the reimbursement. Our structure is designed to help our customers get the maximum eligible refund through their NDIS plan, making Tommy Sugo one of the most customer-friendly options when looking for an NDIS service provider Perth wide.
Your Local Perth Kitchen: Supporting Western Australia
We are a local Perth business, through and through. We understand the Perth lifestyle, the traffic, and the need for reliable, timely service right across the metro area and beyond. Choosing us means you’re supporting a Western Australian small business, and that’s something we are genuinely proud of. As an NDIS service provider Perth, we are your neighbours, cooking for you.
From Our Perth Kitchen to Your Door
When you place an order, the journey of your meal is short and sweet. It’s cooked with care in our local kitchen, packed up safely, and then delivered directly to your home. We manage the whole process right here, which means we have total control over the quality and timing of your delivery.
No More Waiting for Interstate Delivery
Some national NDIS support companies operate from the other side of the country. This can lead to long wait times, less fresh food, and higher delivery costs. Since we are based here, we can offer flexible and prompt delivery options. Less time waiting for a courier means more time enjoying your own life.
Proudly Serving Every Suburb in Perth
Whether you’re down in Rockingham, out east in Midland, or up north in Joondalup, we have a delivery run that covers you. We are dedicated to providing accessible, delicious meals to everyone in the Perth metropolitan area. We aim to take the ‘long distance’ out of your ready-meal experience.
Say Goodbye to Mealtime Stress: Freedom and Choice
The NDIS is fundamentally about choice and control. We believe this principle should extend all the way to what you choose to eat for dinner. Why settle for a limited menu from another NDIS service provider Perth when you can access a huge range of gourmet options?
Flexibility in Your NDIS Plan
With Tommy Sugo, you get to use your plan funds the way you want to. There are no complicated contracts or locked-in subscription models. You order when you need us, and you select exactly what you feel like eating. Our system is designed to complement your NDIS plan’s flexibility, not restrict it. We aim to be the most flexible NDIS service provider Perth residents can choose for meals.
A Menu That Actually Excites You
Our menu is built around flavour and variety. We offer everything from comforting lasagnas to gourmet pasta, delicious gnocchi, and full main meals. We constantly update our offerings, so you never get bored. Food should be a joy, and our menu is designed to spark that feeling.
Perfect for Self-Managed and Plan-Managed Participants
Our service is tailored perfectly for participants who manage their own funds (Self-Managed) or use a third-party Plan Manager (Plan-Managed). The clarity of our invoices means both you and your Plan Manager will have an easy time submitting for reimbursement. We make it simple for the most common funding models to choose us.
Our Simple Process: Order, Claim, Enjoy!
We’ve kept our process as straightforward as possible. It should only take three steps to get delicious food on your table and your NDIS claim moving along. We want to be the easiest NDIS service provider Perth participants can deal with for meal delivery.
Step One: Picking Your Deliciousness
Head over to our website, browse our mouth-watering menu, and add items to your cart. It’s just like ordering from any regular online store, only you know you’re about to get meals that will make your week better. Once you’ve made your selections, you proceed to the checkout.
Step Two: Receiving Your NDIS-Friendly Invoice
After you complete your order, our team gets to work. We immediately start preparing your order and, crucially, generating that special NDIS-compliant invoice. We ensure the documentation is clear, accurate, and ready for use in your claim. This is a crucial step that sets us apart.
Step Three: Easy Submission for Reimbursement
Once you receive your order and your invoice, the hardest part is over. Now, you simply take that invoice and submit it to the NDIS (if you are self-managed) or pass it directly to your Plan Manager (if you are plan-managed). They will handle the rest, and your eligible funds will be reimbursed to you. Enjoy your meals while the paperwork sorts itself out!
The Taste Test: What Perth Loves on Our Menu
We wouldn’t be Tommy Sugo if we didn’t talk about the food! The reason so many people choose us is purely down to the flavour. We focus on real food with a genuine restaurant quality.
Comfort Classics with a Twist
Our menu is full of classics everyone loves, like hearty lasagnas, but we also love to introduce a little flair. Think traditional Italian cooking with a touch of modern Australian sensibility. Our gnocchi selection is a huge favourite across Perth!
Catering to Dietary Needs (Gluten-Free, Vegetarian, etc.)
We understand that dietary restrictions are common. That’s why we offer a fantastic range of options that cater to various needs, including vegetarian and gluten-free choices. We clearly label all our meals so you can select your food safely and confidently.
Why Frozen Meals Can Be Fresher
There’s a myth that frozen food isn’t as good as fresh. We’re here to bust that myth! Our meals are flash-frozen the moment they are finished cooking. This process locks in the nutrients, texture, and- most importantly- the amazing flavour. When you reheat it, it’s often fresher than a meal that has been sitting in a fridge for a few days.
Conclusion
We hope this has cleared up any confusion you had about choosing your meal support. At Tommy Sugo, we’re committed to providing the best ready-made food solution for NDIS participants right here in Perth. We offer flavour, flexibility, and a simple claiming process thanks to our NDIS-compliant invoices. Don’t settle for bland when you can have brilliant.
If you’re looking to find the very best of the available options for an NDIS service provider Perth has on offer, give us a go. We’re confident you’ll love the food, and you’ll appreciate how easy we make the paperwork.
Ready to spice up your weeknight? Check out our menu and get in touch with the friendly Tommy Sugo team today! Visit us at https://tommysugo.com.au/ to place an order and start your delicious journey Today.
FAQs
Is Tommy Sugo an officially registered NDIS service provider Perth?
No, Tommy Sugo is not an officially registered NDIS provider. This is important to know, but it does not stop you from using your NDIS funds with us! The NDIS allows participants who are self-managed or plan-managed to purchase necessary supports from unregistered providers.
How do I pay for my Tommy Sugo meals using my NDIS plan?
You pay us directly when you place your order, just like a regular online purchase. After you pay, we will provide you with a detailed, NDIS-compliant invoice. You or your Plan Manager then submits this invoice to the NDIS for reimbursement.
What part of the meal cost is covered by my NDIS funding?
Generally, NDIS funding covers the cost associated with the preparation and delivery of the meals, which falls under the ‘Assistance with Daily Life’ category. The cost of the raw food ingredients themselves is considered a normal living expense and is not usually covered. We structure our NDIS-compliant invoices to clearly separate these components, making it easier for you to claim the maximum eligible amount for the support provided.
Which NDIS management types can use Tommy Sugo?
Our service is ideal for participants who are self-managed or plan-managed. These two funding types allow for greater choice and control, including the option to purchase supports from unregistered businesses like Tommy Sugo. If you are agency-managed (NDIA-managed), you can only use officially registered providers.
How do you ensure your invoices are NDIS-compliant?
We have specifically designed our invoicing system to meet the exact requirements of the NDIS claims process. Our invoices include mandatory details such as our ABN, the date of service, a clear description of the support item (meal preparation/delivery), and a detailed breakdown of costs. This attention to detail is what makes us one of the simplest options for an NDIS service provider Perth to claim from.
Do I need a service agreement to order from Tommy Sugo?
No, you do not need a formal, written service agreement with Tommy Sugo. Because we operate as an unregistered provider and deal primarily with self-managed and plan-managed participants, a simple agreement is reached when you place your order.
Are your meals suitable for people with specific dietary requirements?
Yes, absolutely. We know how important it is to cater to different needs and preferences. Our menu includes clear labelling for various dietary requirements, such as vegetarian, gluten-free, and options with low allergens
Is the delivery of the meals also covered by my NDIS plan?
Yes, the cost of meal delivery is generally covered under the NDIS as a necessary support cost for a person with disability. Since we are a local Perth business, our delivery costs are transparent and reasonable. We ensure the delivery fee is clearly itemised on your NDIS-compliant invoice so that you can easily claim reimbursement for this support component alongside the preparation costs.
How long does it take to get reimbursed after I submit the invoice?
The reimbursement timeline depends on the NDIS or your Plan Manager. Once you submit our invoice, the process typically takes a few days to a couple of weeks. By providing a clear, correctly structured invoice, we help reduce the risk of delays, so you get your funds back as quickly as possible.
Why should I choose Tommy Sugo over a registered NDIS service provider?
You should choose Tommy Sugo because we offer greater freedom, higher-quality food, and a local touch. Unlike many large, registered providers, we focus on artisanal, flavour-packed meals made by hand in WA, not mass-produced factory food.


